Step one: Fault self-inspection
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Check whether the device is powered.
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Check whether all the specifications and performances are within the device working range.
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Check whether the device can be turned on normally.
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Check whether the device displays wrong information.
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Check whether the fuse has no damage.
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Operate on a replacement device.
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Check whether other connectors are correct, including wire cables, plug, etc.
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Detect whether there is special situation.
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Check whether the system configuration is correct.
Step two: Apply for maintenance or calibration service
If the troubles cannot be recovered, please contact our authorized distributors or NGI.
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Submit online request for maintenance or calibration.